Standards and Compliance


Reporting, Standards and Compliance

Our sophisticated detailed reports are provided back to our customers in using Wincan technology, this allows our surveying teams to critical inspect work rapidly and thoroughly. The surveys are recorded digitally and still images can be taken at the time of the drain survey. . A fully coded written report is supplied to you on a DVD with supporting mpeg footage and jpeg files and a freeware viewer to make it easy to share inspection results. Hard copies and electronic copies can be also supplied. All surveys are subject to quality control and are validated using industry standard guidelines and validation soffware to ensure every survey completed is with consistency through report standardisation

We also work with the water industry standard InfoNet and provide ISF and XML files back to our clients which enables planners and engineers to plan, construct, rehabilitate and maintain their water and sewer networks with a risk-based approach that leads both to greater efficiency and also to compliance with legal requirements to identify and safeguard critical assets using our CCTV data supplied. InfoNet makes substantial enhancements to the hydraulic model build process through its seamless integration with the InfoWorks modeling suite. Automatic verification, inference and data tracking allow the quick creation of hydraulic models and maintain the full range of network information to enhance engineering decisions. Planners can apply InfoNet’s analytical toolset to a consolidated and complete network data store to make logical, prioritized and cost effective decisions about its future.

Compliance Certification

It is company policy that all our surveyors and operatives (where applicable) are trained and competent in the following

  • Pipe Sewer Condition Classification (OS.20X)
  • Brick Sewer Condition Classification (OS21X)
  • Confined Space Training
  • Streetworks Signing, Lighting & Guarding (Unit2)
  • CSCS Health & Safety Operative Cards
  • Emergency First Aid at Work
  • National Water Hygiene (Blue Cards)
  • Site Supervisor Safety Training Scheme (SSSTS )
  • Vehicle Banksman
  • Awareness of Manual Handling Techniques
  • Water Jetting Association Health & Safety
  • DBS checks

Health and Safety

Underground Surveys have worked hard over the years and have a long term relationship with MD Safety Management who are fully compliant with Health and Safety Law and are members of Institution of Occupational Safety and Health (IOSH) to produce with us our fully comprehensive independently HSEQ policies and Risk Assessment to our business.

Site specific risk assessment and method statements can be tailored to your requirements. Our generic risk assessment and method statements are available on our all CCTV units. We pride ourselves on the high quality service we offer our clients. We dedicate our time, effort, commitment, quality and cost to Health and Safety within Underground Surveys and this is reflected in the policies we have in place some are listed :

  • Health, Safety & Environmental Policies
  • Inductions
  • Risk Assessments
  • Safe Operating Procedures
  • COSHH Assessments
  • Manual Handling Assessments
  • Office Risk Assessments
  • Work place Substence & Miscue Poliy
  • Site Inspections and Audits
  • Fire Risk Assessment
  • Manual Handling

Every new employee undergoes a thorough HSEQ induction process and introduction into the organisation to prepare them for their new role prior to commencing work on any site

It is vital to our operation procedures that all safety and plant equipment is regular tested and inspected, calibrated and certified by approved companies that complies with legislation and regulations (PPE regulations 2002). All our safety equipment used is also inspected by a competent person immediately prior to each use.

Accreditation & Memberships


We are members of ‘Achilles Verify’ which allows the storing of demonstrable evidence of Safety, Health, Environment and Quality capabilities which will save time and effort when pre-qualifying for tenders.

Achilles Verify is critical to enable companies to work within the Utility sector. Underground Surveys recognise that this scheme is fundamental to their success in this sector.


Achilles supports over 200 large buying organisations and 32,000 suppliers across 6 different communities in the utilities sector.

This level allows registration on the database and allows open tenders and opportunities to be seen. Achilles is the recognised accreditation scheme for the Utility sector and often features as a requirement in the procurement process


We are members of the National Sewerage Association, which shows we are engaged in the inspection and maintenance of drainage and sewerage systems and working to nationally accepted standards.


WRc Approved™  is a voluntary ‘fitness for purpose’ certification scheme conducted by WRc plc (Water Research centre) to help manufacturers demonstrate the performance of their products and services. Quality, performance and installation issues are all covered in the assessment of the product or service, which can be against an existing standard or, for novel products WRc can use its extensive knowledge of the UK and International Water Industry to develop appropriate requirements.